Hello Team at Aeroparks,
You have been fantastic while taking through the entire process from checking in & checking out.The car parking is hassle free and there is peace of mind whether I am on business travel or on holiday. The staff service is commendable & outstanding.Well Done team at Aeroparks.

Kind Regards,

R.  Iyer
NZ Staff


To whom it may concern.

We booked online to park at your excellent establishment for 10 days in September 2012 and want to take this opportunity to express our thanks for your companies first class service quality. The entire process was seamless from the time we booked online, left the car with you and picked it up at the end of the period. Your staff were a pleasure to deal with. I would like to particularly mention your coach driver who went out of his way to be helpful & friendly. I was initially apprehensive as I take particular pride in our Mercedes Benz car & did not want it in anyway damaged. I need not have worried, it was parked at the entranceway & in perfect condition when we got back. Once again, many thanks & we look forward to parking with you in the future.

Kind regards

David & Barbara Firkin


Dear Sir/Madam,

Let me tell you about some excellent service I received from your staff last week. First up, you kept your word; someone text'd me when I returned home from 10 days in Australia, and I was picked up within 10 minutes of the returned text by Terry. Polite, courteous and best of all, prompt.
Unfortunately, when I got to your office, I was informed me I had a flat tyre. Not to worry, I only had to change the tyre and have it repaired. But that was not to be. When I opened the boot, no spare. I was kindly offered the office phone to ring around for a supplier. After four attempts, no luck. No one would come after 5.30. AA informed me that a charge of $374 would be incurred.

Here your staffers really came into their own. One offered me his own space saver tyre to get me to a hotel, get a tyre repair next day and return it before I left for Home; a 6 hour drive away. I was absolutely blown away with his generosity. He went to get his spare. Thenanother asked if she could see the car. Maybe the tyre was bolted underneath the chassis, something I hadn't thought of. Long story, but she found the space saver tyre, brand new and unused in a place I hadn't looked. Embarrassing, and doubly so as the staff member had just turned up with his spare, but wonderful. Then, to cap all this generosity and kindness, a young driver/mech' changed the tyre for me. Everyone bid me farewell, wished me luck, and I drove to a welcome bed. I had to buy a new tyre next day, but for all the 6 hour drive home, I couldn't stop smiling!


Please thank your excellent and kind staffers on my behalf. They really made a potential disaster turn into an almost pleasant experience. I could not have asked for better service, and their kindness to a customer/stranger was exemplary. Please give each a copy of this letter. Writing this is the least I can do.

 

Sincerely...
Albert Sword


Hey guys just wanted to drop a line to say what a great service you guys are running, we have tried several places over the years and by far you guys outdo them all.
From the online booking and confirmation, the check in, text to pickup and the excellent shuttle drivers, all was so easy and the use of technology made it easier not harder as is quite often the case. Will defiantly use you again.

Cheers

Paul Herman


ARCHIVED:

 


I just wanted to record my pleasure at having used
Aeroparks earlier this month, The service was excellent  and efficient .
The staff were very friendly and courteous , and I would have no hesitation
in recommending Aeroparks to anyone needing to leave their car in the vicinity
of Auckland International Airport at very competitive rates and then be dropped off / collected
 immediately outside the terminal .
 
Kind regards  Peter G 

 

Hi there,
 
I would just like commend the wonderful staff at Aeroparks for the fantastic service they provided to me. The service is very personable and efficient and the staff treated me with the upmost importance.
 
The drop-off was easy - all I had to do was drive in and the staff did the rest. The pick-up from the airport was equally as easy - I received a friendly text welcoming me back and a friendly smile when I got into the shuttle. On top of this, my car was waiting nose-first ready to go - very surprised!
I would recommend this service to anyone and everyone. Many thanks Aeroparks!
Whitney
Birkenhead
North Shore City
 

To The Management,

I would just like to compliment your Company and Staff after receiving EXCELLENT service over this past weekend. My wife and were very impressed with the friendly helpful manner we experienced while checking in our car, the ride to the Airport and the reverse on our return to Auckland. I booked with your Company after hearing an advertisement on 1ZB.

We will have no hestitation in recommending your Company and will certainly use you in the future. Please pass on my comments to your staff.
 
Thankyou,
Brian J Rose.
Manukau Mitre.10
 
 
I couldn't believe it! I was picked up at the airport in the pouring rain, was taken back to Aeroparks to find my car waiting facing out down the driveway so I never got wet! I am so impressed with the service and efficiency!
(Name and details supplied)
 
 
 
If you would like to share your experience of Aeroparks with us or suggest improvements then we'd love to hear from you. please email info@aeroparks.co.nz